Delivery

We ship nationwide throughout the UAE.

Orders are dispatched Monday – Saturday 3pm. Any orders received after 3pm Saturday will be dispatched Monday.

All orders that come in before 3pm will be dispatched the same day. Any that come in after 3pm will dispatched the next day.

Transit times vary from 1-3 days.

We send an email containing tracking information to our customers once an order is processed.

In the unlikely event that your order is damaged during shipment, please send us a photo of the shipping package the jar came in and the damaged jar. Please be sure to include the shipping label in your photo.

More information about International Orders is coming soon.

We will happily provide store credit or a replacement product* but, unfortunately, do not offer refunds.

We’re unable to accept returns but we will replace your product at no cost if it is incorrect or defective*. If you have been sent the wrong product or the product is defective, please contact us at customerservices@manukadoctor.ae.

*We will only provide a replacement product if we have sent you the incorrect product or the product is defective.

If you have been sent an incorrect or defective product we will send you a replacement product*. Please contact us at customerservices@manukadoctor.ae.

*We will only provide a replacement product if we have sent you the incorrect product or the product is defective.

14 Days

If you have received a defective or incorrect product we must be notified within 14 days of your original order date.

If you’re unsure what to do, please contact us via email at customerservices@manukadoctor.ae